Preface & General Overview

Xianggang Mengchuang Technology Co., Limited (hereinafter referred to as "we", "us", or "our") attaches great importance to user privacy protection. This Privacy Policy explains how "Scio: AI Homework Helper" (hereinafter referred to as "this App") collects, uses, stores and protects your personal information.

Please read and fully understand all contents of this Privacy Policy before using this App. Once you start using this App, it means you have agreed to the terms of this Privacy Policy.

For any questions regarding this Privacy Policy, users may send inquiry emails to our official service mailbox: wistenwindy@gmail.com.

1. Information We Collect

1.1 Information You Proactively Provide

• Account Information: When you register an account, we collect your email address, nickname and password (stored in encrypted form).
• Learning Content: When you use the AI homework assistance feature, the question images you upload, text content you input, and voice input data.
• User Feedback: Problem reports, suggestions or customer service communication records that you voluntarily submit.

1.2 Automatically Collected Information

• Device Information: Device model, operating system version, device identifiers (IDFA/UUID), screen resolution, etc.
• Usage Data: App usage frequency, feature usage records, crash logs, performance data, etc.
• Network Information: IP address, network type (Wi-Fi/cellular), carrier information.

1.3 Camera & Photo Library Access

When you use the photo-based question search feature, this App requires access to your camera and photo library. We only obtain images when you actively operate the feature, and will never automatically capture photos or access your photo library in the background.

1.4 Voice Input

When you use the voice input feature, this App requires microphone permission. Voice data is only used for real-time conversion to text and will not be recorded or stored.

2. How We Use Your Information

We use the collected information for the following purposes:

3. Information Storage & Protection

3.1 Storage Location

Your information is stored on secure cloud servers located in countries and regions that comply with applicable legal requirements. Data transmission is protected using SSL/TLS encryption technology throughout the process.

3.2 Storage Duration

We retain your personal information only for the period necessary to achieve the purposes described in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information within 30 business days.

3.3 Security Measures

• Data transmission uses SSL/TLS encryption
• Passwords are stored using industry-standard one-way hash algorithm encryption
• Strict access permission controls are implemented, with only authorized personnel able to access user data
• Regular security audits and vulnerability scanning are conducted

4. Information Sharing & Disclosure

We do not sell your personal information. In the following circumstances, we may share or disclose your information:

4.1 Service Providers

We may entrust third-party service providers to assist in operating this App, including:

• AI Inference Service: Used for processing question parsing and answer generation
• Cloud Storage Service: Used for data storage and backup
• Analytics Service: Used for app usage data analysis
• Crash Reporting Service: Used for collecting crash logs

The above service providers have all signed strict data confidentiality agreements and can only use your information within the scope of providing services to us.

4.2 Legal Requirements

In the following circumstances, we may disclose your information: as required by laws and regulations, as required by government authorities, to protect our legitimate rights and interests and those of users, or in response to emergency situations.

5. Third-Party SDK Description

This App integrates the following third-party SDKs. The privacy policies of each SDK can be found at their respective links:

6. Children's Privacy Protection

We do not intentionally collect personal information from children under the age of 13. If we discover that we have unintentionally collected information from children under 13, we will immediately take measures to delete such information. If you are a parent or guardian and find that your child (under 13) has provided personal information to us, please contact us through the contact information at the end of this Policy.

7. Your Rights

Under applicable privacy laws (including GDPR, CCPA, etc.), you enjoy the following rights:

• Right of Access: Request a copy of the personal information we hold about you.
• Right to Rectification: Request us to correct inaccurate personal information.
• Right to Erasure: Request us to delete your personal information ("right to be forgotten").
• Right to Restrict Processing: Request us to restrict the processing of your information in specific circumstances.
• Right to Data Portability: Receive your personal information in a structured format and transmit it to a third party.
• Right to Withdraw Consent: Withdraw any previously given consent at any time.
• Account Deletion: You can delete your account in the app settings.

8. Cookies & Tracking

This App does not use cookies. We may use Apple's advertising identifier (IDFA) for advertising effectiveness measurement and frequency control. You can reset or limit ad tracking at any time in iOS system settings.

9. Privacy Policy Updates

We may update this Privacy Policy from time to time. When significant changes occur, we will notify you through in-app notifications or emails. The updated Privacy Policy takes effect from the date of publication. We recommend that you regularly review this Policy to stay informed of any changes.

10. Cross-Border Data Transfer

Since our servers and service providers may be located in China Hong Kong and other countries or regions, your information may be transferred outside your country/region for processing. During such transfers, we will ensure that your information receives the same level of protection as stated in this Privacy Policy.

11. Contact Us

If you have any questions, suggestions or complaints about this Privacy Policy, please contact us through the following methods:

We will respond to your request within 15 business days after receiving it.